Privacy Policy
How Kagey Family Counseling collects, uses, and protects the information you share with us through this website. Last updated April 22, 2026.
1. Introduction
Kagey Family Counseling ("we," "us," "our") operates lindakagey.com and provides addiction, codependency, and family counseling services from our Houston, Texas office. This privacy policy explains how we handle information collected through this website.
This policy covers general website use only. It is separate from the federal privacy protections that apply to your counseling care. See the HIPAA section below for more.
2. Information We Collect
We collect two kinds of information:
Information you give us
When you fill out a contact form or request information through this site, you may provide your name, email address, phone number, and a short message describing what you're looking for. We only collect what you choose to send us.
Information collected automatically
Like most websites, ours collects basic technical information when you visit, including:
- Pages viewed and time spent on each page
- General location (approximate city or region, based on IP address)
- Device type, browser, and operating system
- The website that referred you to us
This data is aggregated and helps us understand which pages are useful and which need improvement.
3. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and answer your questions
- Schedule an initial consultation or appointment if you request one
- Follow up on a question you've sent us
- Keep a record of our communications with you
We use automatically collected data to understand overall website traffic and improve the site itself. We do not sell, rent, or trade your information to third parties for marketing. We do not use your contact form information to send unsolicited marketing communications.
4. HIPAA and Your Protected Health Information
Once you become a client of Kagey Family Counseling, the information related to your care, including diagnosis, treatment notes, session content, and billing, is treated as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
For information about how we protect PHI as part of your counseling care, please request our Notice of Privacy Practices at your first appointment. This website privacy policy covers general website use only. It does not describe how we handle PHI or the specific rights you have under HIPAA as a client of the practice.
Please do not include detailed clinical or medical information in our website contact form. A short description of what you'd like to talk about is plenty. We can take care of the rest by phone or at your first appointment, in a more secure setting.
5. Cookies and Analytics
This website uses Google Analytics 4 (GA4) to measure traffic and understand how visitors use the site. GA4 sets cookies in your browser to recognize returning visitors and to track which pages you view. The data is aggregated and does not personally identify you to us.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, or by disabling cookies in your browser settings.
We do not use cross-site advertising cookies or retargeting pixels on this site.
6. How We Protect Your Information
Information submitted through our contact form is transmitted over an encrypted HTTPS connection. Form submissions are stored on our web server in a location not accessible from the public internet, and are sent to our practice email address for follow-up. We limit access to this information to staff members who need it to respond to your inquiry.
No online transmission is ever 100 percent secure. While we take reasonable steps to protect the information you share with us, we cannot guarantee absolute security. Please do not include information that would be harmful if intercepted.
7. Your Rights
You have the right to:
- Ask what information we have about you
- Ask us to correct or delete information you've provided through this website
- Opt out of any future communication from us at any time
- Request a copy of your HIPAA-protected records, subject to the terms in our Notice of Privacy Practices
To exercise any of these rights, contact us using the details below.
8. Children's Privacy
This website is not directed at children under 13, and we do not knowingly collect information from children under 13 through the site. If you believe a child has submitted information to us, please contact us and we will delete it.
9. Third-Party Links
Our website may link to outside resources such as 12-step organizations, crisis hotlines, and educational websites. We do not control the privacy practices of those sites. If you follow a link away from ours, we recommend reviewing the destination site's own privacy policy.
10. Changes to This Policy
We may update this policy from time to time as laws, technology, or our practices change. The "last updated" date at the top of this page reflects the most recent revision. Significant changes will be noted on this page.
11. Contact Us About Privacy
If you have questions about this privacy policy or how we handle information submitted through our website, please contact us:
Kagey Family Counseling
14825 St. Mary's Lane, Suite 122
Houston, TX 77079
Phone: 832-928-0211
Email: info@lindakagey.com
For questions specifically about HIPAA-protected information or your rights as a client, please ask for our Notice of Privacy Practices and our HIPAA Privacy Officer.
Call the office, we're happy to help.
If anything on this page is unclear, or you want to know more about how your information is handled once you become a client, give us a call.